Newcomer

system shut down

why does system shut down after staying on 1 channel for a few hours?

4 REPLIES 4
Trusted Helper

Re: system shut down


@gwillia1 wrote:

why does system shut down after staying on 1 channel for a few hours?


Hi,

 

You need to turn off Power Save Mode in Settings.  Here is a great video that will walk you through the steps:

 

https://www.youtube.com/watch?time_continue=92&v=hf89nYXqX4c

 

Satch

Browser

Re: system shut down

doesn't it still turn off after 4 hours  even with that setting off. Especially the roku

Proven Sharer

Re: system shut down

No, the TV set and converter both stay awake.  Watch the video again.  And nobody mentioned anything about a Roku device except @spongebob.

Trusted Helper

Re: system shut down


@spongebob wrote:

doesn't it still turn off after 4 hours  even with that setting off. Especially the roku


Hi,

 

If Power Save Mode is Off, the cable box should stay on after four hours of inactivity.  Do not know how a Roku would effect this.  As a Roku is third-party hardware there is no guarantee that it will configure with the box functions.

 

We can only assist with equipment and features provided by Spectrum.  Other company hardware and configurations, we can only give a "best guess."  This is because these products are not supported by Spectrum.

 

Satch