Rookie

When is Caller ID coming to spectrum guide?

Could someone post an update on this. 

2 REPLIES 2
Lead Moderator

Re: When is Caller ID coming to spectrum guide?

 

I am sorry, at this time we do not have a date for when this feature will be made

available for the boxes running the Spectrum Guide. 

 

Regards,

Julia R.

Spectrum-Social Media Customer Service

Lead Moderator-Community Forums

Trusted Helper

Re: When is Caller ID coming to spectrum guide?


@Julia_R wrote:

 

I am sorry, at this time we do not have a date for when this feature will be made

available for the boxes running the Spectrum Guide. 

 

Regards,

Julia R.

Spectrum-Social Media Customer Service

Lead Moderator-Community Forums


Been waiting for this forever!

 

Hopefully with the recent and ongoing server updates in legacy TWC/BHN markets to things like Remote DVR Management the Caller ID option for Spectrum CATV/Landline Subs I would HOPE would be out by the first quarter of 2020.

 

The big problem with not having it for customers who rely on it, is that it forces people to take one of the older clock boxes that doesn't have Spectrum Guide on it, just to have the Caller ID on TV feature.  I understand that it IS out on Spectrum Guide in legacy Charter markets, but not in legacy TWC/BHN markets yet.

 

If anyone even gets an approximate timeframe, please let us know.

 

Satch