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URC1160 Remote will not change channels

I have 2 relatively new (4 months) URC1160 controllers, last week one stopped affecting any set top box functions (I.e. changing channels, turning STB on or off, guide, menu, etc) while still working for TV functions (I.e. volume, turning tv on or off, input). I was able to change channels and use other STB functions using the buttons on the STB, and the other remote works fine on both boxes. I’ve changed the batteries and reset the STB both did nothing.

 

Anyone have this problem or know of a fix?

2 REPLIES 2
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Re: URC1160 Remote will not change channels


@Stan_K wrote:

I have 2 relatively new (4 months) URC1160 controllers, last week one stopped affecting any set top box functions (I.e. changing channels, turning STB on or off, guide, menu, etc) while still working for TV functions (I.e. volume, turning tv on or off, input). I was able to change channels and use other STB functions using the buttons on the STB, and the other remote works fine on both boxes. I’ve changed the batteries and reset the STB both did nothing.

 

Anyone have this problem or know of a fix?


This sounds like a bad remote. Especially if the other one works fine. Two options:

 

1.) Call Spectrum and they will ship you a new remote within five business days. OR

2.) Go to any Spectrum Store and swap it out for a new one.

 

Keep your spare remote as a back-up in the event of an emergency.

 

Satch

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Re: URC1160 Remote will not change channels

Thank you!