Highlighted
Contributor

Stuck in On Demand screen with no way out?

Just recently installed a Cisco 8742 DVR and have Clikr 5 8780i remote.  The DVR is on the ODN guide i believe and i am in zip 27909.  Today i selected "On Demand" button on the remote and it took me to the On Demand Menu without issue. The issue was, once there, no button on the remote would take me back to Live programming short of hitting the Guide button. 

Is there not a dedicated button on the remote for this?  I found the "Live" button on the remote but it does not work.  Any tips on how to get out of these OD menus without having to go through several unnecessary button presses to do so?

3 REPLIES 3
Observer

Re: Stuck in On Demand screen with no way out?

have you tried just tuning into a live broadcast channel??? i know that works for the arris 3600-M dvr box

Trusted Helper

Re: Stuck in On Demand screen with no way out?


@Geezer64 wrote:

Just recently installed a Cisco 8742 DVR and have Clikr 5 8780i remote.  The DVR is on the ODN guide i believe and i am in zip 27909.  Today i selected "On Demand" button on the remote and it took me to the On Demand Menu without issue. The issue was, once there, no button on the remote would take me back to Live programming short of hitting the Guide button. 

Is there not a dedicated button on the remote for this?  I found the "Live" button on the remote but it does not work.  Any tips on how to get out of these OD menus without having to go through several unnecessary button presses to do so?


Hello,

 

There are several exits for On Demand.  Some customers are confused because it is a channel and not a menu in ODN Guide.  Here are get out ways to escape Demand in ODN Guide.  Note that these may or may not apply in New Spectrum Guide:

 

1.) Change channels by entering a channel number

2.) Change channels by pressing channel up/ down on remote.  (Let us know if #2 does not work.)

3)  Press Guide button and select a different channel.

4.) If your remote has a "Last" button-try that as well.

 

Satch

Contributor

Re: Stuck in On Demand screen with no way out?

Thank you..............The "LAST" button is what i am looking for. I missed finding it on the remote. My bad!