On one of our Spectrum remotes, the up/down button does not go up/down one channel when pushed. It jumps to On Demand Channels when pushed. I had this proble a few years ago (when it was Time Warner) and the help desk walked me through an options menu for the up/down buttons. I cannot find that menu at this time. I am looking to change the option back to sequentially changing channels with the up/down button. Thank you for any help you can suggest.
Solved! Go to Solution.
Julia,
THANK YOU. I remember that I was to push a button twice and I kept doing that with settings and menu. Pressing "Guide" twice took me there immediately and I was able to select the options I wanted. Again THANK YOU.
Kim
You are very welcome.
Ive done that more than once myself!
Hope you have a good day!
Regards,
Julia R.
Spectrum-Social Media Customer Service
Lead Moderator-Community Forums