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Do I really need to Activate my equiment?

This morning I was checking out my account and stumbled across the My Equipment section that showed my two DVRs. I found that if I clicked on Refresh Status, I was presented with an Activate button and instructions on what to do. Do I really need to Activate my equipment? I've got all my channels and everything seems to be working fine.

2 REPLIES 2
Expert

Re: Do I really need to Activate my equiment?

Don't do this... It's only if your equipment develops a problem.

 Do verify that you are not paying for more equipment than you have or did not get credited for equipment you returned...  I've seen customers with 3 modems on their accounts...

 

The web site is all hosed up , the Spectrum transition is going way worst than expected...

 

Helper

Re: Do I really need to Activate my equiment?

Leave it be, onlin status is sometimes wrong