Cable outage in NE Ohio

[Mcegelka]

Me too

[NEO]

Still out...!

[brickken]

Me too

[James_M]

Everyone,

Technicians continue to work to resolve the video service issues that are currently impacting customers in the Ohio region.  Thank you for your patience.  There is no estimated time for the repairs to be completed. 

[kelleherjw]

Can you give us a little more detail?  It helps one's patience.  Affected area?  Suspected cause of the outage?

[Esquire414]

Me too.  No response from Time Warner/Spectrum. They don’t answer phone. 

[Esquire414]

Terrible customer service. At least put a recorded message indicating they know of the problem and are working on it. 

[Esquire414]

Mine is coming back. Power down, unplug for 30seconds, plug power back in. Rebooted and seems to be coming up now 

[Rjohn01]

Utilize the spectrum Tv App

[Frustrated1970]

50 minutes in queue for the online chat for the customer service representative  to say, we are experiencing techincal difficulties in your area and technicians are working dilligently to solve the issue and there is no ETA. that's just peachy. no comment of what the issue is. no ETA to solve the issue. just "we know. thank you for your patience". My patience ran out 90 minutes ago.