Observer

Arris DCX3510-M user manual

Sorry if I'm on the wrong forum, but can anyone tell me where I can find a real users manual for the Arris DCX3510-M? All I can find by googling are setup guides and quick start type manuals. 

5 REPLIES 5
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Spectrum Employee

Re: Arris DCX3510-M user manual

What are you looking for in the manual? Are you looking for a spec that could come from a data sheet from Arris?Motorola? Or are you looking on how to control the software? The software is built by TIme Warner Cable now Spectrum. Its called Navigator.. We could answer your questions here, or there may be an answer over at dslreports, or on a youtube video, Ask away. We will do our best!
Trusted Helper

Re: Arris DCX3510-M user manual


@reber1bwrote:

Sorry if I'm on the wrong forum, but can anyone tell me where I can find a real users manual for the Arris DCX3510-M? All I can find by googling are setup guides and quick start type manuals. 


Arris has a download link for the manual in the second link on this page here:

 

http://arris.force.com/consumers/articles/User_Guide/DCX3510-M-User-Guide/?l=en_US&fs=RelatedArticle

 

Also, please let us know what you are trying to do.  We may be able to help!

 

Satch

Observer

Re: Arris DCX3510-M user manual

I just want a manual to tell me how to use the STB/DVR. I wanted to set a series record but had no idea how to do it. I came from Directv, and their receivers & remotes are just different enough to make guessing too difficult for me. What do the four colored buttons do? Once again, I have not a clue and so far can't find out that information. If possible, I'd like to change the communucation between STB and remote to RF instead of IR. The list of things I would like to know how to do could go on and on. And this is why I need a User Manual.

PS: I tried the TWC link but the page never loaded, so I gave up. Also, thanks for taking the time to try and help me.

Trusted Helper

Re: Arris DCX3510-M user manual


@reber1bwrote:

I just want a manual to tell me how to use the STB/DVR. I wanted to set a series record but had no idea how to do it. I came from Directv, and their receivers & remotes are just different enough to make guessing too difficult for me. What do the four colored buttons do? Once again, I have not a clue and so far can't find out that information. If possible, I'd like to change the communucation between STB and remote to RF instead of IR. The list of things I would like to know how to do could go on and on. And this is why I need a User Manual.

PS: I tried the TWC link but the page never loaded, so I gave up. Also, thanks for taking the time to try and help me.


Hello,

 

I think what you need is help with the Guide.  It sounds like you have the TWC Navigator Guide with that Arris box.  Here is a tutorial on how to use the New Guide:

 

https://www.timewarnercable.com/en/tv/features/new-guide.html

 

More help:

 

DVR features:  It says advanced, but still applies to your box

https://www.youtube.com/watch?v=YK2zobk8qjQ

 

Brighthouse Networks is now Spectrum, but here's another tutorial on DVR management:

https://www.youtube.com/watch?v=bSXOKWhiDqk

 

Let us know if you have specific questions!

 

Satch

 

 

 

Observer

Re: Arris DCX3510-M user manual

Much appreciated Satch. These links should tell me what I need to know.