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Advanced Search Keyboard (Navigator ODN 8.1 Missing a Ton of Data.)

Hey All,

I tried rebooting when this happened before, no change, tech said that this is related to the cloud based search results not coming in from the server.  Rebooting won't help in this case he said.  Here's what's missing in Keyboard Search results as of last week:

 

  • No Tennis Listings
  • No GSN (Game Show Network Listings.) for some shows including Match Game, (70's version.)
  • No NFL Football Listings
  • Many sub-channel listings not showing in search including Antenna TV, ME TV, Cozi TV and Laff.  (Brookfield, WI 53045.)

When this happened before, everything came back about two weeks later.  (After I had reported this.)

 

This is just what I am noticing, there may be other shows that they keybard is not picking up in searches.

 

I don't want to do a reboot yet, cuz I am still finding my shows in the Time Grid and am able to record them just fine.  This is just a note to say that the keyboard search is not returning  many listing results in my area.

 

Satch

5 REPLIES 5
Trusted Helper

Re: Advanced Search Keyboard (Navigator ODN 8.1 Missing a Ton of Data.)


@Satch wrote:

Hey All,

I tried rebooting when this happened before, no change, tech said that this is related to the cloud based search results not coming in from the server.  Rebooting won't help in this case he said.  Here's what's missing in Keyboard Search results as of last week:

 

  • No Tennis Listings
  • No GSN (Game Show Network Listings.) for some shows including Match Game, (70's version.)
  • No NFL Football Listings
  • Many sub-channel listings not showing in search including Antenna TV, ME TV, Cozi TV and Laff.  (Brookfield, WI 53045.)

When this happened before, everything came back about two weeks later.  (After I had reported this.)

 

This is just what I am noticing, there may be other shows that they keybard is not picking up in searches.

 

I don't want to do a reboot yet, cuz I am still finding my shows in the Time Grid and am able to record them just fine.  This is just a note to say that the keyboard search is not returning  many listing results in my area.

 

Satch


Update,

 

I rebooted the box tonight.  Made no difference.  It's got to be something with the servers or Spectrum's  Network in my area.  To add to the above list, Music Choice channels are not showing up in B button Search.  Sports Teams are all missing.

 

Satch

Trusted Helper

Re: Advanced Search Keyboard (Navigator ODN 8.1 Missing a Ton of Data.)

No changes yet,

I lost Internet for about three minutes yesterday, and the search was down last night. I don't know why so many channels are missing with the B button search.

 

One feedback that I would propose to the ODN Navigator boxes is that if the Cloud B-button search goes down, the box automatically goes back to the non-cloud search system found on the old SA-8300 boxes.  My box did that last summer in July when an update didn't take.  The older searches found on the SA-8300 boxes are more dated, but at least are more reliable.

 

I want to make clear that the channels themselves are only missing in B button search.  They show up just fine in the Time Grid and the cells in the Time Grid can be selected for Recording or future options.  It's just that when you press B, no show titles come up or "Search is currently unavaliable, please try again later."

 

Satch

Trusted Helper

Re: Advanced Search Keyboard (Navigator ODN 8.1 Missing a Ton of Data.)

Update,

 

It is really frustrating when about 50% of the B-button search content for channels is missing.  No changes that I can report.  I had to use Remote DVR Manager to find a show last night because of this issue.

 

Spectrum is supposed to launch the Spectrum News Channel on Channel 1 in my market on or after November 27th, 2018.  Maybe, when that happens, the search database will be fully restored.  On Demand is fine and signals are great.  Box is fast and responsive otherwise.

 

A question for the community.  How do you find your programs when the search function on your box goes down, or only shows partial results for channels in the system?

 

Satch

Proven Sharer

Re: Advanced Search Keyboard (Navigator ODN 8.1 Missing a Ton of Data.)

SATCH -

I use the web site for Titan TV that someone posted here in the forum a while ago.  www.TitanTV.com

It's not great, but does at least let me see my Spectrum local area's predicted schedule and a short description of the content.  YMMV.

Trusted Helper

Re: Advanced Search Keyboard (Navigator ODN 8.1 Missing a Ton of Data.)


@karlbeckman wrote:

SATCH -

I use the web site for Titan TV that someone posted here in the forum a while ago.  www.TitanTV.com

It's not great, but does at least let me see my Spectrum local area's predicted schedule and a short description of the content.  YMMV.


I saw that site,

 

Not bad for an alternative.  The cloud based keyboard search is nice on the boxes, when it works.  But it has its reliability issues.  It is strange that about 50% of the B-button search content on ODN Navigator would be down and the other 50% of the B-button search working.  It would seem that B-button search would be "All down" or "All up."  Not mixed.

 

Satch