Not applicable

Turn ON/OFF Call Blocker Basic/Plus

So I just got my TWC home phone and when testing the features I tried the call blocking basic/plus option. But when I engaged either one of the features and tried to test them by using my cell phone to call my TWC home phone, my own call was blocked. So, I 'unchose' call blocking and tested again and i was able to call. What might be the problem here?

Spectrum Employee

Re: Turn ON/OFF Call Blocker Basic/Plus

Call Blocker basic/plus blocks phone calls from numbers set to private. If your cell phone is set to hide the number call blocker will prevent your call from coming through until you reveal your number. 

Please be aware although I am a Spectrum/TWC Employee, My posts are my own perspectives and understandings. Not Official Statements of my employer.