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More Slots for blocking unwanted Calls

We have been overwhelmed with Sapmmers and Robo callers of late . Have utilized all of the 30 slots to block unwanted calls , plus use the Robo Calls and block Caller Plus which is new . The issue with the latter two options, is that the phone still rings once ..then hangs up ..but if you are asleep you still get disturbed . By blocking unwanted calls the phone does not ring . Please add more slots to block unwanted calls . If this coninues we will have no choice but to turn off our phone service . Need our peace and quiet !!!!!!!!!!!!!!!!!!!

 

Thankyou

3 REPLIES 3
Lead Moderator

Re: More Slots for blocking unwanted Calls

Thank you for your feedback on what you would like to have!

 

We will of course pass this along to our developers. 

 

Thank you for participating in the Forums.
Have a good rest of the day!


Regards,
Julia R.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

Trusted Helper

Re: More Slots for blocking unwanted Calls


@gemro311 wrote:

We have been overwhelmed with Sapmmers and Robo callers of late . Have utilized all of the 30 slots to block unwanted calls , plus use the Robo Calls and block Caller Plus which is new . The issue with the latter two options, is that the phone still rings once ..then hangs up ..but if you are asleep you still get disturbed . By blocking unwanted calls the phone does not ring . Please add more slots to block unwanted calls . If this coninues we will have no choice but to turn off our phone service . Need our peace and quiet !!!!!!!!!!!!!!!!!!!

 

Thankyou


Hey Gemro,

 

You can stop all of those calls with Nomorobo, which is a free service from TWC.  We have activated it, and have not had a Telemarketer/Robocall call since.  (That was five months ago!)  Here's how to activate it:

 

Turning on Nomorobo to End Robo and Telemarketer Calls

 

1.) Log into your TWC My Account

2.) Go to Home Phone Settings

3.) Now, look for a setting called "Peace and Quiet."

4.) Find "Nomorobo" in those settings.

5.) Turn on "Nomorobo"

6.) Say "Yes" to activate "Answer Anywhere"  (Needed for Nomorrobo to work.)

7.) Save your changes.

 

Nomorrobo immediately begins screening all calls that come through your phone numbers.  Blacklisted calls are dropped after the first ring.  Whitelisted calls are always allowed, such as doctors appointments, school closings, and weather emergencies.

 

If the call is a Spammer or Telemarketer, the phone will ring once and the caller will be hung up on by the system, so that they can't even leave a message.  Caller ID on TV if activated on your box will briefly show the call, but the caller can't bother you anymore.  It is one of the best services ever!  With Nomorrbo on, it is very unlikely that you will have another telemarketer or political call again!  Try it out, you will be amazed!

 

Satch

Rookie

Re: More Slots for blocking unwanted Calls

Except you still get the first ring. Can we get an option added to skip the first ring?