Rookie

Get several calls a day that start with V

How do we stop numbers that start with "V" from coming in. We get several a day and it changes every call.  Spectrum reps say they can do nothing to stop them, they can only block the number, which won't work since the number changes every time, it is very annoying.

5 REPLIES
Proven Sharer

Re: Get several calls a day that start with V

Since 'V' is not a number, it is possibly is a message code pertaining to that caller number which might be listed in the user guide for your Spectrum phone service.  It could be a problem with your Caller ID display.  Or the auto-dialing machine calling you could be spoofing the ten digit number to show a fake letter 'V'.  But any way you look at it, Spectrum's equipment interface to the PSTN (public switched telephone network) only deals in numbers and A, B, C, or D, no other letters. 

Trusted Helper

Re: Get several calls a day that start with V

Sign up for Nomorbo through Spectrum:

 

1.) Log in to My Account

2.) Go to Spectrum Phone (Voice Service) and features

3.) Select "Peace and Quet"

4..) Turn on Nomorobo and answer yes to Answer Anywhere if promoted

5.) Save your changes

6.) Now, all telemarketers and robocalls will be dropped after the first ring where they can't leave a message,  The number will still show if you have cable TV Caller ID on TV, but they can't bother you anymore.

7.) You must allow one ring, sometimes two to pass before taking the call because Nomorobo needs the first ring to screen the call.

8.) Weather emergencies, school closings, doctors, hospitals, and pharmacies are always allowed.

9.) In the three years we have had it activated, only three robocalls were able to leave messages.  It is great!

10.)  You can report telemarketers/robocall callers who are still able to leave messages to nomorrobo.com.  Additionally, you can also report a call that'beging blocked that should be going through as well.  I think I have only had to use that once.

 

Satch

Rookie

Re: Get several calls a day that start with V

We have done the robo call block. This is for a business line, I don't know if that makes a difference. The first letter is always a V the next 3 or 4 will be the date, then random numbers after that. For instance today was V91711354300058 then V91710342600034 and so on. The number is different every time, this happens multiple times a day and there is no way to block it according to Spectrum.  

Trusted Helper

Re: Get several calls a day that start with V


@BrianEL wrote:

We have done the robo call block. This is for a business line, I don't know if that makes a difference. The first letter is always a V the next 3 or 4 will be the date, then random numbers after that. For instance today was V91711354300058 then V91710342600034 and so on. The number is different every time, this happens multiple times a day and there is no way to block it according to Spectrum.  


Hi Brian,

 

On our home phone, Nomorobo blocks the "V" calls.  Since you stated that you already have Nomorobo activated on your line, I would recommend going to Twitter and logging in to your account.  Or get a Twitter account if you don't already have one.  Follow Nomorobo's page here on Twitter:

 

https://twitter.com/nomorobo?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

Send them a Direct Message mentioning that you have Nomorrobo on the line activated, that you have Spectrum Cable, But the V Calls are still going through.  They can also help to make sure that Nomorobo is activated properly on your line.  Give your state, city, zip code, and  phone number in your Direct Message to Nomorobo.  They will open up a support ticket.

 

Satch

Contributor

Re: Get several calls a day that start with V

You are getting calls where the listed -NUMBER- starts with a V, or is it the listed name that starts with V?  I get a number of calls where the name is as you describe, but the number is also listed.