Rookie

Add Philippines to your calling plans.

For some reason nobody gives s break when calling the Philippines. I know you have call centers there unless that changed with the merger. So how about adding them to your plans.
4 REPLIES 4
Spectrum Employee

Re: Add Philippines to your calling plans.

The Phillipines is included in our Global Penny Phone Plan, @Roundbo.

 

You may view the details here:

http://www.timewarnercable.com/en/phone/features/global-penny-phone-plan.html

 

Thank you for your participation in the Forums!

 

Regards,
Jeremiah S.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

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Rookie

Re: Add Philippines to your calling plans.

Well your representative was not aware of it then. They referred me to this forum to ask about it.
Rookie

Bad information

Jeremiah you gave some bad info. I posted earlier about calling plans for Philippines and you said they have and provided a link. I followed the link and pulled up the countries in the plan and Philippines is not on that lis.
Spectrum Employee

Re: Bad information

The link you are referring to has few different documents to look at, one of them being the international rates per plan: (please note International OnePrice is no longer offered)

 

http://www.timewarnercable.com/content/dam/residential/pdfs/support/Phone/twc-phone-international-ra...

 

While it is not one of the countries included at 1cent/minute, it is still cut in half as compared to the normal rate if you reference the PDF I have linked above.

 

Thank you for your participation in the Forums!

 

Regards,
Jeremiah S.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

Check out the community guidelines here