Highlighted
Participant

iPhone Email Send

I believe there is an expired certificate on outgoing email server mobile-smtp.roadrunner.com because sending only works when I turn SSL off along with an error message related to  certificate expiration. This is a POP account and I've just noticed this problem recently.

 

Can a moderator get this to the correct people to repair?

1 REPLY 1
Lead Moderator

Re: iPhone Email Send

If you will check your settings please and make sure this is what you have for the email. 

 

  • Username: Your full Spectrum email address
  • Password: Your Spectrum email password
  • SSL: On
  • Protocol: IMAP
  • Incoming Email Server: mail.twc.com
  • Port: 993
  • Outgoing Email Server: mail.twc.com
  • Port: 587
  • Requires Authentication: Yes, or checked

If you are still getting this message after this has been verified please contact support directly. 

 

Twitter: @Ask_Spectrum

Facebook: https://www.facebook.com/Spectrum

1-855-70-SPECTRUM (855-707-7328)

 

Regards,

Julia R.

Spectrum-Social Media Customer Service

Lead Moderator-Community Forums