Rookie

Will My Email Address Change?

Later this month I am moving to a new address. I will be terminating my Time Warner Service at my current address and then starting new Spectrum service at my new address.  This was done so I could transition over to a Spectrum customer.  My concern is that I am going to lose my TWC (Roadrunner) email adress.  Will I?  Thanks!

4 REPLIES 4
Community Manager

Re: Will My Email Address Change?

@DaveI

 

Email is associated with the account, so once the account is closed, the email can be lost.  Prior to the account being closed, you should contact support to request that the email is transferred to the new account.   

 

Please contact us at: 

Helper

Re: Will My Email Address Change?

Better yet...you should create a free Gmail, Hotmail, Yahoo Mail, etc. account and transfer all of your imprtant stuff you want to keep to that account. This will prevent you from having to go through all of this again when you decide to move or change providers next time.

Rookie

Re: Will My Email Address Change?

Thanks! I will contact customer support.

Rookie

Re: Will My Email Address Change?

Great idea. I will definitely get a Gmail account and make the transfers. Thanks!