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Spectrum Business: Create a New Email Address

Creating a New Email Address


Subscribers to Spectrum Business Internet receive email accounts and one domain at no additional charge. Even if you already have a personalized email address, it may be helpful for you to create a Spectrum Business email reflecting your business name (e.g. info@yourbusiness.com).

Note: The number of email accounts you receive is based on your subscription level.

Follow the steps below to create an email address as an administrator.

Note: You must register a domain name with Spectrum Business before you can enable Mail Hosting services. If your domain is hosted elsewhere, you’ll need to configure your domain or transfer your domain to Spectrum Business web hosting.

Create Your New Email Address

  1. Using your web browser, sign into the DNS and Email Administrative Interface.
  2. Use the Select context dropdown menu to select a mail domain.
  3. Select Create in the orange Mail Menu bar.
  4. Select Account in the blue sub-menu bar. This will open the Create Account screen. The mail domain field is automatically populated with the domain name you previously selected from the dropdown menu.
  5. In the Account field, enter the name of the account to be created.
  6. Enter a password in the Password field. Passwords must be a minimum of 8 characters, including at least one capital letter and at least one number.
  7. Enter the disk quota you want to assign to this account in the Disk Quota field. The disk quota may be any value up to the maximum space assigned to you when you signed up for the service. Most administrators allocate disk space equally among all the accounts to be created.
  8. Select the Create button. You may stop here and submit the account for creation or you can add an alias or a forwarding email address if desired. The Interface tool will display a message to confirm that your account has been created successfully.