Not applicable

Send/Receive Error

I am using Outlook 365.  When i open my email i see a "Send/Receive Error" at the bottom of the email page.  I've called and spoken to 3 different Spectrun Email Tech's and they don't have a clue.  They all blame Microsoft.  I called MS and spoke to an Outlook Tech.  He took control and checked all my setting with my email account, ran a program to check for any Office issues and all checked out.

The error message is get is:

The server responded: 5501,1,0 ESMTP server not available AUP#O-1070.

Does "ANYONE" at Spectrum have any (Clue) idea what this is about?  If not, then i'll continue as is.

Lead Moderator

Re: Send/Receive Error



Forums are intended for peer to peer support.   Are you able to use our 

webmail portal without issue? I would also suggest perhaps using a different

email client for troubleshooting purposes.  


Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums