Not applicable

SMTP server error using Chuck App

I cannot use the app Chuck for my email


When entering the information from setting up email on my phone I get "A secure connection could not be established.  The server may be misconfigured."


SMTP Server 


Port: 587

Security: SSL


i do not get an error message for IMAP server


Any suggestions?

Community Manager

Re: SMTP server error using Chuck App



You may need to use your mobile carrier's outgoing SMTP server and port.  I've included a link to email support that may be helpful.   If the issue is not resolved, we encourage you to contact support directly for further assistance.


Please contact us at: 


Spectrum-Social Media Customer Care


Re: SMTP server error using Chuck App

Normally, an ISP hosted SMTP server will only accept connections from an IP that belongs to that ISP.