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Observer

Old Email Addess Mail is Being Forewarding to My Current Address

My old email address for Adelphia.net is forewarding messagases to my current toradrunner account. 50% of the spam comes form this.

Spectrum has been no help in removing this email address.

They told me go to selfcare.rr.com but it doesn't list this email.

How the heck do I delete this email account??????????????????

 

James

 

4 REPLIES 4
Community Manager

Re: Old Email Addess Mail is Being Forewarding to My Current Address

@JamesJoey , 

 

Sorry for the frustration.  selfcare.rr.com would be where you can manage your email accounts.  If you are not seeing an @adelphia.net email in selfcare, then it is most likely one that we will not be able to access in our tools.   One option  may be to go into settings and either set up a filter for the domain adelphia.net or you can also block the email address.  

 

Here is a link to email support - Blocking Senders, that you might find helpful.  

Observer

Re: Old Email Addess Mail is Being Forewarding to My Current Address

I set the filter.

Will the eamils go to my deleted items or totally begone?

I checked the first option in Action section. 'Discard Message...

Community Manager

Re: Old Email Addess Mail is Being Forewarding to My Current Address

Your disposition options for the filter should include either deleting the email or moving it to a different folder.  

Observer

Re: Old Email Addess Mail is Being Forewarding to My Current Address

Ok. Thanks much.

 

James