Good morning.
You may receive spam for a variety of reasons. For example, if you've used your email address to sign up for an online service or posted your email address on a public webpage, it could be copied and used for unsolicited mail or distributed to other spammers.
You can reduce the amount of spam you receive by doing the following.
- Don't open message attachments from unknown sources and don't purchase anything from spam messages. Simply delete spam messages without opening them.
- Create a filter or rule for your inbox to delete unwanted messages.
- If you receive a suspicious email, mark the message as spam so that similar messages can be blocked in the future.
- Spectrum email has a built-in spam filtering system. All emails flagged and moved to the spam folder will be automatically reported to help refine our filtering system. Messages are permanently deleted from the Spam folder after 14 days and after three days in the Trash folder.
- If you're using a mail client such as Outlook or Outlook Express, consider using a spam filtering program.
- Report spam to the Federal Trade Commission at spam@uce.gov. Be sure to include the full email headers.
Spectrum helps block spam by using anti-spam filters. These special devices utilize optical character recognition (OCR) to filter out messages that contain key words, phrases, and images commonly found in spam. We block approximately 150 million spam messages per day from reaching our customers.
In addition to using anti-spam filters, Spectrum offers comprehensive Security Suite software with built-in spam control. Learn more.
You can read more about Email Security here: Email Security
