Rookie

I can't get into my Inbox or delete Sent messages. Why not?

Today I can't delete to make room for more data. I can't get into my email inbox on my desktop computer although I can see the emails on my iPhone6. I can't delete my Sent messages either. What gives?

2 REPLIES
Lead Moderator

Re: I can't get into my Inbox or delete Sent messages. Why not?

@johnolesky  How are you trying to access the email on your desktop?

 

Are you able to login to mail.twc.com? Are you using a mail program?

 

If you are still having trouble with logging into mail.twc.com please feel free

to contact us directly at TWC_ForumsHelp

 

Regards,
Julia R.
TWC-Social Media Customer Care
Moderator - TWC Community Forums

TWC_HelpFAQ

Rookie

Re: I can't get into my Inbox or delete Sent messages. Why not?

After not working all day yesterday (more than 12 hours), I woke up this morning and it's fine.

 

Whatever caused the problem apparently went away.

 

Sure hope I don't have that problem again!

 


Thank you.