Newcomer

Emails won't send from a Canadian Hotspot

Last week I was in Canada and my POP mail program wouldn't send emails...probably because I didn't know the outgoing server information. 

So I logged on to Spectrum's Webmail website and composed several emails and none were sent, just put into the Trash folder. 

I used Gotomypc to connect to my work computer and logged on to Spectrum's Webmail website and composed test emails...these all sent.

Is there a problem with Spectrum's Webmail website that won't allow outgoing emails from a Canadian hotspot?

1 REPLY 1
Community Manager

Re: Emails won't send from a Canadian Hotspot

@Jdudek231790 , 

 

For account security, Spectrum webmail cannot be accessed outside the United States.