Newcomer

Emails Not Synching and Disappearing Outlook 365, Webmail and iPhone

I think I've tried everything in terms of setting, but I still cannot get complete access to my emails on my iPhone. I'm using TWC/Roadrunner, servers being mail.twc.com and SMTP settings. Two issues:

1. I always have more emails on my laptop Outlook 365 than I see in Webmail and my iPhone mail.
2. What's more, often I will see an email come into my iPhone and then when I go into mail to view it, it disappears! Doesn't go into trash or anywhere else, just disappears.

Can anyone help?

Thanks!

1 REPLY 1
Proven Sharer

Re: Emails Not Synching and Disappearing Outlook 365, Webmail and iPhone

Are you using POP3?  Or IMAP?

 

I know my IOS devices only sync for the past month, not the past forever...