Newcomer

Email not working

I am traveling in Europe.  The first few days my email worked both on my computer and my cell phone.  However, as of Tuesday evening (US time), I am not getting any new messages on my phone, nor am able to send.  Additionally, when I try to get to email via my computer, I am getting a "page not found" message using mail.twc.com.  I used chat last night and was on with support for over 30 minutes.  They were struggling to figure out what was the solution and all of a sudden hung up on me!  Any ideas?

1 REPLY
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Moderator

Re: Email not working

Good morning,

 

Email is not guaranteed to work outside of the US. You can try using http://www.mail2web.com/ which is a third party website where you can access your email from just about anywhere in the world.