Email - how to delete mass amounts

Someone posted a solution and it was marked as solved but it must have been for deleting in outlook.  I need to delete many from my wife's account via webmail and i have it set to display 100 per page (max that I see) but when I click the select box at the top to mark that entire page and then hit delete it works for a minute but the emails are not moving.  Since it moves them to the Deleted box I wonder if it's not working since she's over quota.  On the phone now on a 35min wait to see if anyone at Spectrum can assist.  I guess since it's POP email,  a created an outlook acct. hoping to do it in a real interface but the emails aren't showing up.... I assume since it's not an exchange acct. 

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Re: Email - how to delete mass amounts

Finally able to get help. Use: mail.twc.com and change settings / email quota from 5gb to 10gb. Then go to webmail.spectrum.net to delete.