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Email (Spectrum Webmail, IOS, Thunderbird all DOWN)

My spectrum email account (Cincinnati, OH) is not working this morning.  I have tried webmail, IOS devices and Thunderbird.  Re-enter password and NOTHING connects to email server.

3 REPLIES 3
Newcomer

Timed out??

HI,   again, I am not receiving emails from twc/spectrum...this happens abot every two weeks!!  today the message is twc.com has timed out...taking account off line and then back on line is't working ..what is the problem with twc/spectrum...so annoying and time consuming...

Community Manager

Re: Timed out??

We apologize for the frustration.  There is currently a known issue with Spectrum Webmail.  Engineers are engaged and working to resolve the issue as soon as possible.  Unfortunately, there is not an ETA available at this time.   

Community Manager

Re: Timed out??

Update: 

 

As of 9:00 am this morning, this issue has been resolved.  If you are still experiencing a problem,  we encourage you to contact support directly for further assistance.

 

Please contact us at: