I have an isuue that just started today. When I send/recieve emails I get the following error:
error (0x800CCC90) : Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: -ERR no such message.
It seems that I can send emails but only receive some emails (It appears emails with attachments will not come through and I maybe missing others). Nothing has changed on my computer and as of esterday all was fine.
I'm setup with POP3 and (as was suggested in another thread) switching to IMAP is not an option as the "server type" in the email account settings is greyed out (showing POP3) and I'm unable to change anything.
Any help would be greatly appreciated.
There is currently an issue with email when retrieving from a client. There should be no trouble found when accessing the email portal at webmail.twc.com.
TWC Community Forum Moderator
The moderator is correct in that you can access webmail. However, some of the messages have no body or attachments with them and are otherwise blank beyond the subject line. One says it is 50kb, and it is a commercial message/ad I would like to see, but the message is not there and if I forward it to another webmail, i.e. yahoo, hotmail, etc. the message arrives without the content.
Just got an email from Bob Evans in my webmail which should have coupons, etc. No body in the message at all once again. I also went to another webmail, and sent a test message to my RR account. The message, which was text, came through on webmail and came through on the POP3 server, but it was the only message and then the POP 3 server went to error. Hopefully RR will assure us that no messages have been lost and the body of messages now missing will appear when they fix the issue.
I'm getting the exact same errors. Do we have an ETA on resolution of this? Are the emails gone forever or will the reappear when the issue is resolved?
Same problem as everyone else. First started at about 7:35 AM CDT today for me. Chatted with support - took about an hour for them to admit problem. No ETA on resolution.