I sold my house and will not have a new residence until March, Why can I not be able save my email account. I have had that email since Road Runner came to Killeen in the 1990's. I was one of your first Internet customers, since I already had Time-Warner Cable TV.
There are so many things I have tied to that address; Microsoft Office, My desktop PC, the laptop I am using, It cost me $149 to restore factory setttings since I could not log in to email@example.com.
My new residence will not be complete until the end of March 2019. I will be overseas until that time.
I do not mind paying to hold my e-mail.
Solved! Go to Solution.
Email is a free service that accompanies Internet service. When services are discontinued, the email is discontinued as well. You would need to either keep services active or transfer to a new account to keep email.
For further assistance, we encourage you to contact support directly.
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