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Delete webmail simultaneously from samsung S7 phone and laptop

I am trying to delete emails from spectrum webmail on both my samsung s7 phone and my laptop at the same time. Thanks for your help!
4 REPLIES 4
Community Manager

Re: Delete webmail simultaneously from samsung S7 phone and laptop

Couple questions:  Are you accessing Spectrum webmail directly, or using an email client?  Are you set up using IMAP or POP?  

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Re: Delete webmail simultaneously from samsung S7 phone and laptop

It is pop. I am accessing spectrum webmail directly. Thanks.
Community Manager

Re: Delete webmail simultaneously from samsung S7 phone and laptop

Thanks.  When you use a POP, a copy of the email is downloaded to the device and, if you choose, a copy is left on the server.  If you delete the email on one device it is not synchronized with the server or other devices.  A copy of the email remains.  

 

Sounds like what you want is IMAP.  It works better for managing the same email on multiple devices.  With IMAP, the server synchronizes with all devices and you see the same thing on all devices.  If you move or delete an email in one place, the email is moved or deleted on all devices.  

 

Let us know if you need additional assistance.  Hope this helps.  

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Re: Delete webmail simultaneously from samsung S7 phone and laptop

Thanks very much. I thought that might have something to do with it. I appreciate all of the help!