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mhc
Newcomer

Cannot send a group email... error message appears.

I'm sending a group email to contacts in outlook, but getting this error message:

 

Outbound mail refused - 72.182.119.203 - See http://www.timewarnercable.com/en/residential-home/support/topics/internet/email-setup.html [R0209002]

 

I don't see anything that helps at that link.  Anyone have suggestions?

1 REPLY
Moderator

Re: Cannot send a group email... error message appears.

Good Morning @mhc,

 

Within your Outlook program please go into your Settings then right-click on the account name in the folder pane and select Properties.

  • On the Servers tab, select My server requires authentication
  • On the Advanced tab, change the outgoing mail (SMTP) port to 587

If the issue continues please try logging into Webmail (mail.twc.com) and see if you are duplicating the error message. 

 

Thank you for participating in the Forums.

Regards,
Stephanie S.
Social Media Customer Care
Moderator - Community Forums