HI, I cannot access my regular inbox and windows mail anymore unless I go to webmail or mail.twc.com. Never had trouble before, We changed the incoming and outgoing s ervers to mail.twc.com and kept the same email address as the one I logged in here on, but no dice. So, can anyone help me with this issue? I use Windows Mail and we did change my password also, forgot to mention that. The tech guy helping me said something about ports but there is no such area in the server section of MY ACCOUNT. Will stop here for assistance, thanks for listening, RD
Solved! Go to Solution.
Sorry to hear you are having trouble with the program.
you are using Windows Live mail?
If you can provide some more detail your forums peers may be able to help you.
Use these settings to set up your Spectrum email account on a mobile device or to use an email client such as Microsoft Outlook.
You may want to remove the email and try re-adding it to the email program.
If you have email you would like to keep and they are not still stored on our server you
would want to save those before removing and re-adding i believe that program will
not save them if you remove the address.
Can any of our forums participants chime in? Who uses Windows Mail?
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
Hey ,thanks for the info, the guy for Spectrum helped me also. Something is finally happening with the switchover from TWC to Spectrum, that is the reason for the maill.twc changes. NOw, to help all the others that mght be experiencing the same or similar problem....there are no ports areas in Windows Mail, so forget about that change, though maybe someone else knows about this modificiation....but READY< after doing all this, turn off the computer, then it works. How come all the tech guys don't tell you to do this....asked a friend and he said, something to do with registry stuff that doesn't lock in, until you reboot the computer, amen!