Newcomer

Can someone at Spectrum update all their email server SSL certificates?

I occasionally get this:

 

cert.png

I think there are 1 or more email servers that have had their SSL certificates expire and occasionally my Outlook email client sees that and complains.  I don't like tell it to go ahead and use an expired certificate because it could be an actual bogus server I'm getting connected to.

2 REPLIES 2
Proven Sharer

Re: Can someone at Spectrum update all their email server SSL certificates?

@Julia_R   It may be time to create a dedicated address for email issues and team of company responders, similar to what Spectrum already uses for routing and resolution of WiFi hotspot issues.  Something along the lines of "Email.Issues@Spectrum.com" might do the trick.

Lead Moderator

Re: Can someone at Spectrum update all their email server SSL certificates?

 

Good morning @karlbeckman I will pass this idea along to management!

 

@mtiede If you would like to contact us directly at Forums Help  with your account 

information and the email address you are using that is prompting this we can forward this to our email group for review.

 

Regards,

Julia

Social Media Customer Service-Lead Moderator