Newcomer

Accidentally Marked Email as Spam

I was in the Roadrunner webmail and selected emails to delete, but accidentally selected “report spam”instead of delete.  

 

Will these senders now be blocked from from sending emails to my Roadrunner account?  Is there a way that I can reverse this if these senders will be blocked?

1 REPLY 1
Community Manager

Re: Accidentally Marked Email as Spam

@Lisa6586

 

The "Report Spam" button just identifies email that you mark as spam and helps us to identify and block future messages that are abusing the network.  This action will not block an email address.   To block an email, you need to go  into settings and block the sender manually.  If you have additional questions, please let us know.  I also included a link to email Support that you may find helpful.  

 


James M.
Spectrum Social Media Customer Care
Forums Community Manager