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Trusted Helper

Caller ID on TV Now Being Rolled Out to Spectrum Guide Boxes

Guys,

 

Just got a report that Caller ID on TV (Offered for all Spectrum Subs with CATV/Spectrum Voice (Landline) services) is being rolled out to  the New Spectrum Guide boxes in former TWC markets,

 

Satch

2 REPLIES 2
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Re: Caller ID on TV Now Being Rolled Out to Spectrum Guide Boxes

That's good news! Do you have an ETA or know if this would include the Spectrum 200 box?

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Re: Caller ID on TV Now Being Rolled Out to Spectrum Guide Boxes


@MidwestSteve wrote:

That's good news! Do you have an ETA or know if this would include the Spectrum 200 box?


Yes,

When your area releases the update, all World Boxes will get Caller ID on TV as long as the customer subscribes to both Spectrum CATV and Spectrum Landline phone services. Caller ID on TV will take up to 24 hours to show on a new or swapped box if it is out in your area.

 

I don't have a timeline for when Caller ID on TV will hit world boxes in legacy TWC markets concerning states or cities.  Hopefully it will be within the next several months.  Could even be weeks.  I don't know how involved the software update process is to get that feature out to all World Box areas.