Seasoned Contributor

splitters provided by twc

if i go down and ask them at the twc store for a splitter thats better then the 1 they gave me be4 can they do it?

 

cuz right now  when i got the dta they gave me a small bag in the bag is 3 cables and the cheapo splitter that seems to cause the wierd upload channel problem i have another of those splitters same brand      same problems  im hoping to save money an have them give me a newer more better splitter if they can but seems all they give out now are those mini cheap splitters ?

3 REPLIES 3
Expert

Re: splitters provided by twc

You get what they have... If adding a splitter is trashing other devices, you have marginal signals to begin with probably from more splitters upstream.

 Is there anything between the outside grounding block and the modem?

 Copy and paste the modems level page without the dta/splitter connected.

 

Seasoned Contributor

Re: splitters provided by twc

nothing no other splitters

Expert

Re: splitters provided by twc

The +51 dBmv upstream level is not good, twc needs to get it lower and probably fix the intermittent that's pushing it out of range