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Newcomer

Tens of Thousands of Uncorrectables

My SBG6900-AC's serial number is 6CL3X4032342521.

 

The HFC MAC Address is removed.

The firmware Version is D30GW-OSPREY-1.5.0.0-GA-08-NOSH

 

Downstream Bonded Channels

Channel

Lock Status

Modulation

Channel ID

Frequency

Power

SNR

Corrected

Uncorrectables

1

Locked

QAM256

17

771000000 Hz

-0.8 dBmV

35.9 dB

2

0

2

Locked

QAM256

9

723000000 Hz

3.8 dBmV

39.3 dB

4433

6614

3

Locked

QAM256

10

729000000 Hz

0.4 dBmV

36.3 dB

83997

12187

4

Locked

QAM256

11

735000000 Hz

-0.1 dBmV

36.3 dB

3448

8071

5

Locked

QAM256

12

741000000 Hz

1.9 dBmV

37.9 dB

92930

20687

6

Locked

QAM256

13

747000000 Hz

2.3 dBmV

38.3 dB

90887

14902

7

Locked

QAM256

14

753000000 Hz

2.8 dBmV

38.7 dB

91905

23056

8

Locked

QAM256

15

759000000 Hz

3.4 dBmV

39.0 dB

69287

55725

9

Locked

QAM256

16

765000000 Hz

0.3 dBmV

36.7 dB

2819

8124

10

Locked

QAM256

18

777000000 Hz

0.1 dBmV

36.8 dB

3377

11946

11

Locked

QAM256

19

783000000 Hz

-1.5 dBmV

35.5 dB

2248

7733

12

Locked

QAM256

20

789000000 Hz

-1.5 dBmV

35.3 dB

2065

6549

13

Locked

QAM256

21

795000000 Hz

-3.3 dBmV

33.8 dB

2687

10304

14

Locked

QAM256

22

801000000 Hz

-0.1 dBmV

36.2 dB

2629

10550

15

Locked

QAM256

23

807000000 Hz

0.5 dBmV

36.7 dB

2359

7594

16

Locked

QAM256

24

813000000 Hz

-2.4 dBmV

34.3 dB

4864

23714

 

Upstream Bonded Channels

Channel

Lock Status

US Channel Type

Channel ID

Symbol Rate

Frequency

Power

1

Locked

ATDMA

84

5120 Ksym/sec

37000000 Hz

46.3 dBmV

2

Locked

ATDMA

82

5120 Ksym/sec

24200000 Hz

44.8 dBmV

3

Locked

TDMA

81

2560 Ksym/sec

19400000 Hz

44.3 dBmV

4

Locked

ATDMA

83

5120 Ksym/sec

30600000 Hz

46.0 dBmV


EVENT LOG

Sat Jul 29 02:08:22 2017

Critical (3)

Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Sat Jul 29 02:07:44 2017

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Sat Jul 29 02:07:20 2017

Warning (5)

MDD message timeout;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Sat Jul 29 02:07:17 2017

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Fri Jul 28 23:44:42 2017

Notice (6)

TLV-11 - unrecognized OID;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Fri Jul 28 23:44:41 2017

Error (4)

Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Fri Jul 28 23:44:40 2017

Error (4)

Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.1;CM-VER=3.0;

Fri Jul 28 23:44:40 2017

Warning (5)

ToD request sent - No Response received;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.0;CM-VER=3.0;

Fri Jul 28 23:44:27 2017

Notice (6)

Overriding MDD IP initialization parameters; IP provisioning mode = IPv6

Fri Jul 28 23:44:24 2017

Critical (3)

No Maintenance Broadcasts for Ranging opportunities received - T2 time-out;CM-MAC=78:23:ae:ff:10:a4;CMTS-MAC=00:01:5c:77:c0:74;CM-QOS=1.0;CM-VER=3.0;

Fri Jul 28 23:44:14 2017

Critical (3)

No Ranging Response received - T3 time-out

 
1 REPLY 1
Expert

Re: Tens of Thousands of Uncorrectables

Severe ingress from 4G cellular, LMR due to loose corroded connectors, open splitters, chewed up outside lines that are also waterlogged, call TWC if not obvious