Rookie

Re: TWC Maxx 300/20 Service is Crippled to 5-15 Mpbs at Night

This is my level during the morning

 

Cable Modem Downstream
 DS-1DS-2DS-3DS-4
Frequency279000000291000000303000000309000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock)
LockedLockedLockedLocked
Channel Id1356
Modulation256QAM256QAM256QAM256QAM
Symbol Rate
(Msym/sec)
5.3605375.3605375.3605375.360537
Interleave DepthI=32
J=4
I=32
J=4
I=32
J=4
I=32
J=4
Power Level
(dBmV)
2.322.262.242.09
RxMER
(dB)
38.2639.4039.4038.61
Correctable
Codewords
12664534
Uncorrectable
Codewords
574118011601801
 DS-5DS-6DS-7DS-8
Frequency321000000339000000345000000351000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock)
LockedLockedLockedLocked
Channel Id8111213
Modulation256QAM256QAM256QAM256QAM
Symbol Rate
(Msym/sec)
5.3605375.3605375.3605375.360537
Interleave DepthI=32
J=4
I=32
J=4
I=32
J=4
I=32
J=4
Power Level
(dBmV)
2.432.662.552.41
RxMER
(dB)
39.4040.3739.8539.85
Correctable
Codewords
19510784125
Uncorrectable
Codewords
2526260426982670

 

 

Cable Modem Upstream
 US-1US-2US-3US-4
Channel Type2.02.01.02.0
Channel ID3412
Frequency
(Hz)
30600000370000001940000024200000
Ranging StatusSuccessSuccessSuccessSuccess
Modulation64QAM16QAM16QAM64QAM
Symbol Rate
(KSym/sec)
5120256025605120
Mini-Slot Size2442
Power Level
(dBmV)
41.5041.5041.5041.50
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts1110
T4 Timeouts0000

 


Tracing route to www.google.com [172.217.4.36]
over a maximum of 30 hops:

  1    <1 ms     1 ms     1 ms  192.168.1.1
  2    18 ms    16 ms    13 ms  142.254.165.157
  3    18 ms    15 ms    31 ms  tge-0-10-0-18.wdsdny0202h.nyc.rr.com [68.173.209
.157]
  4    21 ms    18 ms    18 ms  agg108.nyquny9101r.nyc.rr.com [68.173.198.90]
  5    21 ms    38 ms    22 ms  bu-ether15.nycmny837aw-bcr00.tbone.rr.com [66.10
9.6.76]
  6    15 ms    12 ms    25 ms  205.197.232.13
  7    17 ms    16 ms    18 ms  207.88.14.150.ptr.us.xo.net [207.88.14.150]
  8    16 ms    15 ms    16 ms  216.156.16.133.ptr.us.xo.net [216.156.16.133]
  9    23 ms    16 ms    25 ms  205.197.230.38
 10    16 ms    29 ms    29 ms  209.85.255.68
 11    13 ms    17 ms    32 ms  72.14.239.245
 12    25 ms    14 ms    26 ms  lga15s46-in-f4.1e100.net [172.217.4.36]

Trace complete.

Expert

Re: TWC Maxx 300/20 Service is Crippled to 5-15 Mpbs at Night

Start a new thread rather than Hijacking the OP's...

 

Participant

Re: TWC Maxx 300/20 Service is Crippled to 5-15 Mpbs at Night

Are you still experiencing the same problem? I also live in Queens and still experiencing the same crap. My internet speed just drops and my latency spikes around 7PM and goes back up around 12AM. 

Observer

Re: TWC Maxx 300/20 Service is Crippled to 5-15 Mpbs at Night

Has there been any update on the hub problem? I'm in Elmhurst, Queens and have been having the exact same problem the past month or so.
Expert

Re: TWC Maxx 300/20 Service is Crippled to 5-15 Mpbs at Night

Start new thread, copy and paste your modems signal level and error log pages first. This might not be a node wide issue.