field tech came and went. All he could do was said he tightened a cable in the box outside and suggested I plug the power outside the power strip and right into the wall.
He said the levels are all within spec and no need for a line tech to come out they won't do anything. He just said since I'm the first unit I'm about 5 feet run from the distribution point in our complex, its hot but its all ok and he would have just added a attenuator like I did. He said Spectrum is now mandating to not use attenuators and instead have all techs install splitters with different loss on each leg, something he said the techs think is dumb, but that is company policy now.
I said feel free to give me your modem but he said I've been through multiple modems, its not the modem. So it is what it is, luckily Viasat Internet starts in February so I'll just switch to that.
