A tapoff is different than a splitter...
If this is a 3 way splitter, put the data modem on the -3.5 dB port and the phone modem on the -7 dB port.
The 3rd port should have a terminating resistor on it.
you can't have open ports
Thanks, I Told the Tech on site that they should be terminated and he said it didnt matter signals were good. Should I be able to get Taps and Terminating Resistors athe the Local Store?
Sorry but the tech is wrong.. All splitters and amps MUST have terminating loads on unused ports as well as the minimum number of ports to cover connected devices. The port isolation , noine rejection and line impedances are all way off with open ports. They all require 75 ohm loads on them. None of them have any RF experience/ training/licensing. Simple saying levels fall within a -15 to +15 range is not acceptable (phone support is worst "sending new signals to the modem" to "fix" coaxial issues. Karl and I have had decades of RF experience and the 2 of us more than the combined experience of the entire states spectrum inhouse techs.
Techs that also say correcteds and uncorrecteds don't matter and can't be bothered to look for egress/ingress when one or two channels are radically different as well as phone support that just has a "red-yellow-green" modem signal display.
The only thing they may do is bump the modems home channel to a different one with less ingress/interference temporarily hiding the issue and moving it to someone else on the node.
You're better off picking up a 2 way at Home depot or walmart. You don't need terminating resistors with the proper port count, lol.
Hooked Up Router to Port 1 and Moved VOIP Adapter and Computers to Switch Hooked to Router. Going to pickup 2 Poer Tap and Put Ubee Modem on 0db Side and TW Phone Modem on 7db Side. Once Phone Port Completes I'll be able to Hook Internet Modem directiy to Cable from Street. Support Called back today and wants to send Tech to Replace Ubee With Technicolor Modem. Is any paticular brand or model of Spectrum Modem better than any other?
You may have fixed your problems.... Paste the new signal page. There won't be a 0dB port but a -3.5 and to - 7's
Then as you now have proper routing, did that fix the rest of the issues with getting ip addressing and internet connectivity?
I assume you needed more than the 4 ports on your router and use the switch to give you more ports or in a different room
Removed Phone Modem & TV Cabeling and connected Direct to Ubee Modem.
Download now 120Mb.
Hopefully Numbers Below confirm that.
Startup ProcedureProcedure Status Comment
|Acquire Downstream Channel||555000000 Hz||Locked|
Downstream Bonded ChannelsChannel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
|1||QAM256||555000000 Hz||1.7 dBmV||39.1 dB||0||0|
|2||QAM256||531000000 Hz||1.8 dBmV||39.1 dB||0||0|
|3||QAM256||537000000 Hz||1.7 dBmV||39.1 dB||0||0|
|4||QAM256||543000000 Hz||1.7 dBmV||39.1 dB||0||0|
|5||QAM256||549000000 Hz||1.7 dBmV||39.1 dB||0||0|
|6||QAM256||561000000 Hz||1.6 dBmV||39.1 dB||0||0|
|7||QAM256||567000000 Hz||1.4 dBmV||38.9 dB||0||0|
|8||QAM256||573000000 Hz||1.6 dBmV||39.0 dB||0||0|
|9||QAM256||579000000 Hz||1.7 dBmV||38.9 dB||0||0|
|10||QAM256||585000000 Hz||2.0 dBmV||38.9 dB||0||0|
|11||QAM256||591000000 Hz||2.2 dBmV||38.9 dB||0||0|
|12||QAM256||597000000 Hz||2.4 dBmV||38.9 dB||0||0|
|13||QAM256||603000000 Hz||2.6 dBmV||38.9 dB||0||0|
|14||QAM256||609000000 Hz||2.9 dBmV||38.9 dB||0||0|
|15||QAM256||615000000 Hz||3.2 dBmV||38.6 dB||0||0|
|16||QAM256||621000000 Hz||3.4 dBmV||38.8 dB||0||0|
Total Correctables Total Uncorrectables
Upstream Bonded ChannelsChannel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
|1||ATDMA||5120 Ksym/sec||30600000 Hz||41.0 dBmV|
|2||TDMA||2560 Ksym/sec||19400000 Hz||40.3 dBmV|
|3||ATDMA||5120 Ksym/sec||24200000 Hz||41.5 dBmV|
|4||ATDMA||5120 Ksym/sec||37000000 Hz||43.5 dBmV|
Looks like you have a 7 dB improvement in level... levels don't indicate speed, but marginal ones limit speed.
Modem must have been on one of the 2 -7 dB ports rather than the proper -3.5 dB port...