Is it normal to see standard internet plans on the rate card and then be told by customer service they aren't offered in my area (even though I put my address in)?
I am paying $69.99 for 100Mbps, but see I should be able to get 200 Mbps for the same price... I tried, but got told I can't.
Does seeing multiple speeds at the same price just mean it is coming to my area and I'll automatically be switched over soon?
|SPECTRUM STANDARD SERVICE OFFERINGS (MONTH-TO-MONTH PLAN) *|
|Spectrum Internet 50/5 with WiFi||$74.99|
|Spectrum Internet 50/5||$69.99|
Spectrum Internet 100/10
|Spectrum Internet 100/10 with WiFi||$74.99|
Spectrum Internet 200/10
|Spectrum Internet 200/10 with WiFi||$74.99|
Spectrum Internet Ultra 400/20
Spectrum Internet Assist 30/4 **
|Spectrum Internet Assist 30/4 with WiFi **||$22.99|
Spectrum Internet Gig
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Interesting. I would say the potential is already there as they offered me 400 Mbps last night...
Must be some technical reason I don't know about... I'm really confused about it being a rollout issue though if they can give me 400 Mbps over the phone, they can sure as heck honor their own rate card and give me 200 Mbps for $69.99 or am I missing something?