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Question about switching from Frontier to Spectrum Internet

Has anyone here switched from Frontier DSL to Spectrum Internet? I would like to switch but don't want to loose my Frontier email address. I have heard that people still have access to their Frontier email even after they switched to Spectru. Does anyone have any experience wit this? Thanks

3 REPLIES 3
Sharer

Re: Question about switching from Frontier to Spectrum Internet

You should contact Frontier to see if there's an option where they'll let you pay a fee to keep your email address. Your best option is to use a third party email provider such as Gmail or Yahoo, so it won't matter who your internet provider is.
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Re: Question about switching from Frontier to Spectrum Internet

Frontier will let you keep your email address after cancelling DSL but in the long run is better to migrate to a service like Gmail. 

Lead Moderator

Re: Question about switching from Frontier to Spectrum Internet

I was not able to find anything on their page to indicate that you can nor can not keep the email. I would definitely contact them directly. I can say in most cases if you cancel service with a company the access to any of the services provided, including email would be restricted/cancelled with the end of the subscription. 

 

 

Regards,

Julia R.

Spectrum-Social Media Customer Care

Lead Moderator-Community Forums