Expert

Re: Modem reboots several times in the AM, especially weekdays

Make sure none of the direcTV connectors are loose.

 Are you absolutely sure there aren't any hidden splitters or splices in the TWC coax from the ghrounding block to the modem ? Are the DirecTV splitter and ground at the TWC grounding block outside?

 Is there a terminator screwed into the 2nd port on the DirecTv power supply or a coax off to a box or splitter?

 

Browser

Re: Modem reboots several times in the AM, especially weekdays

Hello, I wanted to update everyone on this old thread.

 

I think the local crews finally found the source of the ingress on my street!  For about the last month, everything has been stable.

 

Check the latest config:

 

Startup ProcedureProcedureStatusComment

Acquire Downstream Channel579000000 HzLocked
Connectivity StateOKOperational
Boot State  
Configuration FileOK 
SecurityEnabledBPI+

 

Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables

1 QAM256 579000000 Hz4.1 dBmV39.9 dB20
2 QAM256 561000000 Hz4.2 dBmV40.2 dB50
3 QAM256 567000000 Hz4.1 dBmV40.0 dB40
4 QAM256 573000000 Hz3.3 dBmV39.8 dB30
5 QAM256 555000000 Hz4.4 dBmV40.2 dB30
6 QAM256 585000000 Hz2.6 dBmV39.5 dB50
7 QAM256 591000000 Hz3.1 dBmV39.7 dB20
8 QAM256 597000000 Hz2.8 dBmV39.4 dB90
9 QAM256 603000000 Hz2.3 dBmV39.3 dB90
10 QAM256 609000000 Hz2.2 dBmV39.2 dB70
11 QAM256 615000000 Hz2.1 dBmV39.3 dB40
12 QAM256 621000000 Hz2.2 dBmV39.4 dB50
13 QAM256 627000000 Hz2.2 dBmV39.3 dB50
14 QAM256 633000000 Hz3.4 dBmV39.7 dB120
15 QAM256 639000000 Hz3.1 dBmV39.6 dB40
16 QAM256 645000000 Hz3.4 dBmV39.7 dB100

 

Total Correctables Total Uncorrectables

89                             0

 

Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power

1 ATDMA 5120 Ksym/sec24200000 Hz37.8 dBmV
2 TDMA 2560 Ksym/sec19400000 Hz36.8 dBmV
3 ATDMA 5120 Ksym/sec30600000 Hz39.3 dBmV
4 ATDMA 2560 Ksym/sec37000000 Hz37.8 dBmV

 

Current System Time: Tue Jan 24 10:09:57 2017

 

Looks pretty good?

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Expert

Re: Modem reboots several times in the AM, especially weekdays

2 months to find it? Sounds typical...

 did they tell you what they changed out?

your s/n's are now good, unknown for how long the correctables were counted if a day or more, they're good as well

Thamks for the reply back