Modem reboots several times in the AM, especially weekdays

[MsRaye]

Make sure none of the direcTV connectors are loose.

 Are you absolutely sure there aren't any hidden splitters or splices in the TWC coax from the ghrounding block to the modem ? Are the DirecTV splitter and ground at the TWC grounding block outside?

 Is there a terminator screwed into the 2nd port on the DirecTv power supply or a coax off to a box or splitter?

[Chizep · Accepted solution]

Hello, I wanted to update everyone on this old thread.

I think the local crews finally found the source of the ingress on my street!  For about the last month, everything has been stable.

Check the latest config:

Startup ProcedureProcedureStatusComment

Acquire Downstream Channel	579000000 Hz	Locked
Connectivity State	OK	Operational
Boot State
Configuration File	OK
Security	Enabled	BPI+

Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables

1		QAM256		579000000 Hz	4.1 dBmV	39.9 dB	2	0
2		QAM256		561000000 Hz	4.2 dBmV	40.2 dB	5	0
3		QAM256		567000000 Hz	4.1 dBmV	40.0 dB	4	0
4		QAM256		573000000 Hz	3.3 dBmV	39.8 dB	3	0
5		QAM256		555000000 Hz	4.4 dBmV	40.2 dB	3	0
6		QAM256		585000000 Hz	2.6 dBmV	39.5 dB	5	0
7		QAM256		591000000 Hz	3.1 dBmV	39.7 dB	2	0
8		QAM256		597000000 Hz	2.8 dBmV	39.4 dB	9	0
9		QAM256		603000000 Hz	2.3 dBmV	39.3 dB	9	0
10		QAM256		609000000 Hz	2.2 dBmV	39.2 dB	7	0
11		QAM256		615000000 Hz	2.1 dBmV	39.3 dB	4	0
12		QAM256		621000000 Hz	2.2 dBmV	39.4 dB	5	0
13		QAM256		627000000 Hz	2.2 dBmV	39.3 dB	5	0
14		QAM256		633000000 Hz	3.4 dBmV	39.7 dB	12	0
15		QAM256		639000000 Hz	3.1 dBmV	39.6 dB	4	0
16		QAM256		645000000 Hz	3.4 dBmV	39.7 dB	10	0

Total Correctables Total Uncorrectables

89

0

Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power

1		ATDMA		5120 Ksym/sec	24200000 Hz	37.8 dBmV
2		TDMA		2560 Ksym/sec	19400000 Hz	36.8 dBmV
3		ATDMA		5120 Ksym/sec	30600000 Hz	39.3 dBmV
4		ATDMA		2560 Ksym/sec	37000000 Hz	37.8 dBmV

Current System Time: Tue Jan 24 10:09:57 2017

Looks pretty good?

[MsRaye]

2 months to find it? Sounds typical...

 did they tell you what they changed out?

your s/n's are now good, unknown for how long the correctables were counted if a day or more, they're good as well

Thamks for the reply back