Not applicable

Modem Lock status

Anyone Know why It says nothing under Lock Status. Also are these numbers Okay. I Just moved.  Also This is the Ubee Dvw32cb modem

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6 REPLIES 6
Helper

Re: Modem Lock status

Signal levels look decent. Not sure why it doesn't show locked. 

 

Are you having connection issues or disconnects?

Not applicable

Re: Modem Lock status

No. Not having any Issues but When I went in to change a few settings I noticed them not say anything under the lock status and also a decent amount of correctables. But I'm thinking that is being caused by the tech who came out to run the line removing the  MOCA filter.

Proven Sharer

Re: Modem Lock status

I disagree:  The DS Levels have way too much tilt - a 4.8 dB drop from  627 to 735 MHz.  As a result your modem AGC is probably not able to equalize signal levels across all 16 DS channnels.   Let's get a look at the Event/Error log where I think you'll find more information. 

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Not applicable

Re: Modem Lock status

How do I find the event log?
Newcomer

Re: Modem Lock status

Only event log I see is under the telephony tab
Newcomer

Re: Modem Lock status

Also I don't have anything under lock status


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