Expert

Re: League of legends high latency

I agree, call them out.

 

Newcomer

Re: League of legends high latency

I agree, ive had this EXACT Issue like hop 5 7 and the riot direct have extremely high ping. I live in the New york Area and ive had 2 technicians come to my house both not fixing the issue and a new modem being given. Its effecting not only league but other games like overwatch etc....

Expert

Re: League of legends high latency

Modems don't fix backbone issues, complain to the games you're paying for, they can put the heat on the ISP's as you can cancel your contracts with them.

 

Re: League of legends high latency

Been hammering TWC and the issue was fixed...for about 4 days.  As of now the issue is still ongoing and twc reps are flat out denying it's their issue at all now, citing that I never even had a ticket open for a prior issue.
https://gyazo.com/4f34841a6450a987a1e6685bd2e93d07
Updated gyazo maybe you guys see something I dont XD.

Expert

Re: League of legends high latency

looks like a LOL issue at hop 12  And a twc issue at hop 3

 

Re: League of legends high latency

So this is what I sent to twc.
https://gyazo.com/62cea18268af265f218b8c9af35bb96b

This was their reply 

 

https://gyazo.com/17bc6fb0ef15b0a40189ce9efa98d712

 

https://gyazo.com/fdc187fffc6dda77985c270733e3aa9f

 

Am I crazy or should I take this up with riot again?

Expert

Re: League of legends high latency

figures...

 

Woman MadWoman Sad

OK,this is a potential problem, it looks like you're going thru 2 NAT routers..

1 <1 ms <1 ms <1 ms 192.168.2.1
2 <1 ms <1 ms <1 ms 192.168.0.1

 What is the modem and why is it running nat not BRIDGED when you have a second router after it running NAT? 

Gaming thru 2 NAT's is bad... very bad!

 

next, it appears there are issues in the Austin Texas regional data center with several servers. Report those 2 IP's to them

 

 

 

Re: League of legends high latency

Sorry was in a rush posting the gyazo's before making sure they were direct wired, I never game without it being hard wired.
https://gyazo.com/09d7f1473bfd24bba2a222921a2b424b
https://gyazo.com/442bc8386042c8599aaeb63d550e174c
The issue still persists, also where exactly can I contact the Austin Texas regional data center.  I am searching for where to report these ip's.

Expert

Re: League of legends high latency

I've been able to get transfered there during normal business hours using my credentials for RF-coaxial issues.... Call the number in Hendon since TWC won't address this properly. You can also try the twc private( secret) forum over at DSL reports...

 

Rookie

Re: League of legends high latency

Is there anything we can do to get this resolved? 250 ping to Chicago, consistently caused by the same 2-3 TWC nodes is inexcusable...