Yeah I have the ultimate 100 plan which is the 100/10. I have the tp-link tc-7610 which is listed on the compatible modems list for the plan I currently have.
Although I am not against picking up a 16x4 modem if you think that could help I am willing to try.
I will try and do some more research on relavent sites but I actually came here as a last resort as that is where I started.
I really appreciate all your help.
edit: Okay so I am going to go pickup a new modem and will probably be picking up the Arris Surfboard SB6190 it is a 32x8 modem so hopefully that will do the trick. If you have any personal suggestions on modems please let me know. I will post back on here after I get it setup and post the results.
Okay so I picked up the Arris sb6190 and I upgraded to the 200/20 plan. I am still having the same issues. I ran a speedtest and I am getting 230 down and 5.81 up according to speedtest.net. Does this mean it is not anything on my end that is causing the issue?
|Channel||Lock Status||Modulation||Channel ID||Frequency||Power||SNR||Corrected||Uncorrectables|
|1||Locked||256QAM||16||645.00 MHz||1.90 dBmV||40.37 dB||0||0|
|2||Locked||256QAM||2||561.00 MHz||0.90 dBmV||40.95 dB||0||0|
|3||Locked||256QAM||3||567.00 MHz||0.90 dBmV||40.37 dB||0||0|
|4||Locked||256QAM||4||573.00 MHz||0.70 dBmV||40.95 dB||0||0|
|5||Locked||256QAM||5||579.00 MHz||0.90 dBmV||40.95 dB||0||0|
|6||Locked||256QAM||6||585.00 MHz||0.90 dBmV||40.95 dB||0||0|
|7||Locked||256QAM||7||591.00 MHz||0.90 dBmV||40.95 dB||0||0|
|8||Locked||256QAM||8||597.00 MHz||1.10 dBmV||40.37 dB||0||0|
|9||Locked||256QAM||9||603.00 MHz||1.10 dBmV||40.95 dB||0||0|
|10||Locked||256QAM||10||609.00 MHz||1.10 dBmV||40.37 dB||0||0|
|11||Locked||256QAM||11||615.00 MHz||1.20 dBmV||40.37 dB||0||0|
|12||Locked||256QAM||12||621.00 MHz||1.30 dBmV||40.95 dB||0||0|
|13||Locked||256QAM||13||627.00 MHz||1.30 dBmV||40.37 dB||0||0|
|14||Locked||256QAM||14||633.00 MHz||1.50 dBmV||40.95 dB||0||0|
|15||Locked||256QAM||15||639.00 MHz||1.80 dBmV||40.37 dB||0||0|
|16||Locked||256QAM||1||555.00 MHz||1.00 dBmV||40.95 dB||0||0|
|Channel||Lock Status||US Channel Type||Channel ID||Symbol Rate||Frequency||Power|
|1||Locked||ATDMA||2||5120 kSym/s||24.20 MHz||44.50 dBmV|
|2||Locked||ATDMA||4||2560 kSym/s||37.00 MHz||43.25 dBmV|
|3||Locked||ATDMA||3||5120 kSym/s||30.60 MHz||44.50 dBmV|
|4||Locked||TDMA||1||2560 kSym/s||19.40 MHz||43.00 dBmV|
Time Priority Description
|Thu Jan 01 00:01:57 1970||3||No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:19:06:51;CMTS-MAC=00:17:10:88:c9:08;CM-QOS=1.1;CM-VER=3.0;|
|Wed May 11 13:52:23 2016||6||SW Download INIT - Via NMS|
|Wed May 11 13:56:49 2016||4||Disruption during SW download - Power Failure|
|Wed May 11 13:56:49 2016||6||SW Download INIT - Via NMS|
|Wed May 11 14:00:21 2016||6||SW download Successful - Via NMS|
|Wed May 11 14:04:08 2016||5||TCS Partial Service;CM-MAC=d4:04:cd:19:06:51;CMTS-MAC=00:17:10:88:c9:08;CM-QOS=1.1;CM-VER=3.0;|
|Wed May 11 14:06:07 2016||3||No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:19:06:51;CMTS-MAC=00:17:10:88:c9:08;CM-QOS=1.1;CM-VER=3.0;|
|Wed May 11 14:18:25 2016||5||TCS Partial Service;CM-MAC=d4:04:cd:19:06:51;CMTS-MAC=00:17:10:88:c9:08;CM-QOS=1.1;CM-VER=3.0;|
|Wed May 11 14:22:27 2016||3||No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:19:06:51;CMTS-MAC=00:17:10:88:c9:08;CM-QOS=1.1;CM-VER=3.0;|
Something is definitely wrong with your up. The up has been the most the most consistent on speed tests on any server I would choose on my 200/20 plan, and I've seen others say the same thing about how consistent their upstream speed is.
I wonder what the issue is...
My upload is better than that on non-maxx 30/5. So something is def up.
Do you have QoS set anywhere? It sounds like a QoS issue.
No I have not done anything to setup QoS, and I still have the same problems when I am plugged directly into the modem.
Okay so I have no idea how but the upload speed problem has apparently resolved itself. I checked upload speeds before I left my house for a few hours and they were still the same, when I got back 3 hours later I come back to this.