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Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

Not sure if anyone else is experiencing the same issues I am but I currently have the 200down/20up plan and my speeds are fluctuating wildly between 60-200. I am running constant speed tests on speedtest.net, testmy.net, and time warner's speed test and I am getting widely differing results each time. This is causing me to disconnect from any game I try to play as I am unable to hold a stable connection. 

 

I had a tech come in today and check it out and he told me that all my connections were fine and that the node I am on could be very congested but these wildly fluctuating speeds are very annoying. I am using a pretty high end router and the tech installed a new modem for me today and  yet the issues are the same. I am on a wired connection so wireless issues can be disregarded. My upload speeds are normal, it is just my download speeds that are wildly fluctuating. Anyone else having similar problems in the area? 

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16 REPLIES 16
Expert

Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

Don't reset the modem, copy and paste the signal level and error log pages.

 What game are you playing?

 anything running IPv6, cloud, I tune sync, dropbox or onedrive?

 

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Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

How can I access the signal levels and error log pages? I have tried multiple games and results are all the same. I was playing Overwatch and LoL . Also I disabled all other users from connecting wirelessly to make sure it was not a bandwith problem and connection still fluctuates. 

Expert

Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

192.168.100.1 or 192.168.0.1

 

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Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

Wed May 11 04:00:03 2016Critical (3) Http login:admin from IP address 192.168.0.2
Wed May 11 03:19:30 2016Notice (6) WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/A) - Reason:INTERFERENCE
Wed May 11 03:04:22 2016Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 03:04:22 2016Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 03:01:19 2016Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 03:01:18 2016Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 01:27:53 2016Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 01:27:53 2016Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 01:18:59 2016Error (4) DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 01:04:22 2016Critical (3) Http login:admin from IP address 192.168.0.2
Wed May 11 00:59:30 2016Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
Wed May 11 00:59:30 2016Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=08:95:2a:f8:64:85;CMTS-MAC=00:01:5c:6e:7c:75;CM-QOS=1.1;CM-VER=3.0;
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Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

Not sure how to access the signal levels. 

Expert

Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

OK, it's upstream/ downstream tabs...

 

I also see DHCP start is at 192.168.0.2... 

 That is an issue in Apple land

 

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Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

Downstream : 

 

Index Lock Status Frequency SNR Power Modulation

12345678910111213141516
LockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLockedLocked
621 MHz615 MHz627 MHz633 MHz639 MHz645 MHz651 MHz657 MHz663 MHz669 MHz675 MHz681 MHz687 MHz693 MHz699 MHz705 MHz
38.9 dB39.1 dB38.8 dB38.8 dB38.7 dB38.9 dB38.7 dB38.7 dB38.5 dB38.3 dB38.2 dB38.3 dB38.2 dB38.3 dB38.2 dB38.1 dB
11.6 dBmV11.7 dBmV11.7 dBmV11.8 dBmV12.0 dBmV12.3 dBmV12.1 dBmV12.2 dBmV12.0 dBmV12.0 dBmV12.1 dBmV12.1 dBmV12.0 dBmV12.2 dBmV12.4 dBmV12.0 dBmV
256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM256 QAM
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Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

Upstream:

 

Index Lock Status Frequency Symbol Rate Power Level Modulation Channel ID

1234
LockedLockedLockedLocked
23.3 MHz18.5 MHz30.6 MHz37.0 MHz
5120 Ksym/sec2560 Ksym/sec5120 Ksym/sec2560 Ksym/sec
41.5 dBmV41.0 dBmV42.5 dBmV43.3 dBmV
ATDMATDMAATDMATDMA
90899192
Expert

Re: Internet Speeds Fluctuating Wildly - Los Angeles (90065 area)

There are a lot of reports of intermittents with DS levels above +10 dBmv.

Sometimes a 6dB attenuator, a 2 or 4 way splitter its unused outputs terminated, ora 100' coil of extra coax helps.