So for awhile now throughout the day my interenet DL speeds will drop very low, especially when we are suppose to be getting around 100mbps. I have tried to talk to Spectrum but they just keep restarting the router and all that stuff, which cures the problem for about 10-60 mins then the speeds drop again. I am you, this is my first time having my own interent service, at this point I do not know what to do. They have sent people out to change the modem and everything. I am also located in NE Ohio if anyone else may be having the same problems.
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I live in Kent, OH its near Akron, OH. Sorry for the late response I have been away for the holidays. The modem is an Ubee DVW32CB and the router is a Netgear AC1750
Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
|1||QAM256||711000000 Hz||3.9 dBmV||42.6 dB||0||0|
|2||QAM256||657000000 Hz||3.8 dBmV||42.9 dB||0||0|
|3||QAM256||663000000 Hz||3.8 dBmV||42.8 dB||0||0|
|4||QAM256||669000000 Hz||4.2 dBmV||35.4 dB||0||0|
|5||QAM256||675000000 Hz||4.4 dBmV||33.9 dB||0||0|
|6||QAM256||681000000 Hz||4.5 dBmV||41.7 dB||0||0|
|7||QAM256||687000000 Hz||4.1 dBmV||41.0 dB||0||0|
|8||QAM256||693000000 Hz||3.7 dBmV||42.5 dB||0||0|
|9||QAM256||699000000 Hz||2.9 dBmV||42.4 dB||0||0|
|10||QAM256||705000000 Hz||3.0 dBmV||42.4 dB||0||0|
|11||QAM256||717000000 Hz||3.5 dBmV||42.5 dB||0||0|
|12||QAM256||723000000 Hz||1.3 dBmV||41.6 dB||0||0|
|13||unknown||729000000 Hz||-0.5 dBmV||0.0 dB||5798723||2632405|
|14||QAM256||735000000 Hz||-2.2 dBmV||30.1 dB||17078111||3167830|
|15||QAM256||741000000 Hz||-5.3 dBmV||32.8 dB||7003365||2139510|
|16||QAM256||747000000 Hz||-9.8 dBmV||30.0 dB||332685||381155|
Total Correctables Total Uncorrectables
Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
|1||ATDMA||5120 Ksym/sec||30600000 Hz||48.3 dBmV|
|2||TDMA||2560 Ksym/sec||19400000 Hz||47.0 dBmV|
|3||ATDMA||5120 Ksym/sec||24200000 Hz||47.8 dBmV|
|4||ATDMA||2560 Ksym/sec||37000000 Hz||49.0 dBmV|
CM IP AddressDurationExpires
|D: -- H: -- M: -- S: --||--- --- -- --:--:-- ----|
You have bad ingress from TV ch 47 as well as cellular and trunked radio. Something is corroded or loose, or open splitter ports. Signal to noise is all over the place causing the high errors.
This might be chewed up overhead line from the black squirells...
If not obvious , get TWC/ Spectrum out.