Looks as if many folks are posting similar issues, although in our case, they're not constant, but they do seem to be getting more frequent (weather???). I am getting the typical MDD Loss followed by DS partial...Lost MDD. Occurred twice today. This was followed by a rare T3 time-out yesterday (Aug 16). We currently have 100down/10up speeds and when these events occur it drops to below 2mb/s until hard reboot. Any thoughts are appreciated.
Disclosure - we are in an older neighborhood at the very limit of range from the box. In Garden Ridge, TX. Raining off and on since Sunday.
Please see equip and signal info below:
Model Name: SB6141
Vendor Name: Motorola
Firmware Name: SB_KOMODO-22.214.171.124-SCM03-NOSH
Boot Version: PSPU-Boot(25CLK)(W) 126.96.36.199m5
Hardware Version: 8.0
Serial Number: 397185532246770901013022
Firmware Build Time: Jan 22 2015 14:31:03
|Frequency||531000000 Hz||525000000 Hz||513000000 Hz||573000000 Hz||489000000 Hz||495000000 Hz||501000000 Hz||507000000 Hz|
|Signal to Noise Ratio||39 dB||39 dB||39 dB||39 dB||39 dB||39 dB||39 dB||39 dB|
|Power Level |
|3 dBmV||3 dBmV||3 dBmV||3 dBmV||4 dBmV||4 dBmV||4 dBmV||4 dBmV|
|Frequency||24200000 Hz||19400000 Hz||30600000 Hz||37000000 Hz|
|Ranging Service ID||4361||4361||4361||4361|
|Symbol Rate||5.120 Msym/sec||2.560 Msym/sec||5.120 Msym/sec||2.560 Msym/sec|
|Power Level||43 dBmV||41 dBmV||43 dBmV||44 dBmV|
|Upstream Modulation|| QPSK|
|Total Unerrored Codewords||117352631||115191533||115216527||115240117||117343613||117343210||117345733||117345811|
|Total Correctable Codewords||11||25||43||14||13||15||0||13|
|Total Uncorrectable Codewords||1621||3010||2093||2171||1409||1415||586|
Solved! Go to Solution.
Thanks for the reply - Still kind of rookie here...what exactly does that mean?How would we go about rectifying?
BTW - we do not have cable TV, just internet if that makes a difference.
Modem should go direct to the outside grounding block and all connections must be a tad tighter than finger tight, nothing oxidised or corroded.