Lead Moderator

How to Connect/ Maximize to Your Wireless Network

Maximizing Your WiFi Performance

 

How to Connect to Your Wireless Network

 

Connecting to your wireless network is easy. Follow the steps below to connect, customize, and optimize your WiFi network.

 

Connect the Equipment and Activate Your Service

If you need to connect the equipment and activate your service, refer to the step-by-step instructions in your self-installation kit, or select the correct link below:

 

Connect a Device to Your Wireless Network

  1. Your Spectrum issued WiFi network name (SSID) and password can be found on the equipment label on the back of the Spectrum or router.
The equipment label lists the names of both your Spectrum issued 2.4 GHz and 5 GHz networks.
  1. On your wireless device (mobile phone, laptop, tablet, streaming device), open the WiFi settings and select the appropriate 5 GHz or 2.4 GHz network to connect.

Tip: Should you use 5 GHz or 2.4 GHz?

  • 5 GHz is a faster network speed, but has a shorter wireless range.
  • 2.4 GHz has a longer wireless range, but has a slower speed.
  1. You will be prompted to enter the password displayed on the back of the Spectrum router.  The password is the same for either 5 GHz or 2.4 GHz.
WiFi password located on your Spectrum router's equipment label.

We Recommend You Customize Your Network Name and Password

Customizing your network name and password can:

  • Connect all your wireless devices in one easy step, by using your previous network name and password.
  • Make it easier to remember.

Customize your WiFi network name and password using the router webpage.

Find your wireless equipment model in the list below for step-by-step instructions.

How to Optimize Your WiFi Network

 

  • Place your WiFi router in a central location in your home, away from household electronics such as baby monitors, microwaves and wireless headsets.
  •  
  • Your router has two different bandwidth:
    • 5 GHz is a faster network speed, but has a shorter wireless range.
    • 2.4 GHz has a longer wireless range, but has a slower speed.

 

  • You can use the same network name and password for both 2.4GHz and 5GHz; however, most devices do not automatically detect the best setting. Creating a separate network name with 5GHz or 2GHz at the end allows you to assign which network you want to use for each of your wireless devices.

 

  • If you changed the Spectrum network name and password to match what you used for your previous network name and password, all your home devices should connect when the network name and password updated.

 

  • You may be able to view your WiFi network name and password on:

 

  • Before you leave the router webpage, you can increase your home’s network security by updating the ADMIN credentials. The ADMIN credentials control who can access and change the settings of your home network. Look for help on how to update the ADMIN credentials on the router webpage.

That’s it! You’ve customized the WiFi network to your needs. You can begin surfing, streaming, gaming and more on your new WiFi network. You can bookmark and revisit this page to update your network name and password whenever you like.

More information about optimizing your internet.